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Personalised Worldwide Pet Travel.

Specialised international pet travel since 2003

About Us Pet relocation specialists you can trust

Pet Travel

The pet relocation specialists you can trust with your pet/s as our first priority.

AeroPets is a professional, caring and trusted pet travel agency that specialises in international pet travel and transportation. Whether you are relocating to a new country or simply transiting through Johannesburg, we will guide and assist you every step of the way.

pet priority

Our focus

We prioritise your pets with a first class personalised service.

pet priority

Our philosophy

Relocating is stressful enough already, our aim is to provide an all-inclusive pet transportation experience that is hassle free. 

With thousands of happy clients across the globe, we are the pet shippers you should contact for professional, individual service – Take a look at our client testimonials. AeroPets is a proud member of IPATA since 2003 and has developed long, strong relationships with many international agents – ensuring your pet/s arrive home safely.

AeroPets is a member of IPATA, by being a member of IPATA allows us access to the most up to date rules and regulations. Members of IPATA must follow ethical guidelines in pet travel and relocating animals worldwide.

AeroPets is IPATA approved
Cat and dog pet shipping

What we can do for you More about our personalised worldwide pet travel service

Airline Bookings

Airline Bookings

Handling the full process of booking your pets flights to their new home. As an IPATA member we have partnerships with all the airlines, and always try to negotiate the best possible rate for you.
Customs Clearance

Customs Clearance

Handling both export and import customs services, saving you both time and money. For all imports, we will organise customs pre-clearance. All that we need is a copy of the air waybill and we will do the rest.
Pet Handling

Pet Handling

The AeroPets staff are professional, friendly, caring and knowledgeable pet handlers that will be able to offer advice and travel tips every step of the way. We will go above and beyond to put your mind at ease and make sure your fur-babies are always handled with love and care.
Pet Kennelling

Pet Kennelling

Whilst we don’t have in-house kennelling, we work very closely with our partner in Johannesburg. We will be able to assist with any of your kennelling needs.
Veterinary Health Certificates

Veterinary Health Certificates

Avoid the hassles, while we work closely with many of our veterinary partners and the state vets to ensure all relevant certificates and documents are completed correctly according to destination requirements.
Custom Pet Travel Crates

Custom Pet Travel Crates

Our animal crates are IATA approved, fumigated, sterilised and custom made to the size and breed of your pet. Each crate is fitted with absorbent mats and carpets as well as water bowls with fitted funnels on the outside to allow for easy top up of water at each point along the way. Plastic, wooden and CR-82 crates.
Collection and Deliveries

Collection and Deliveries

Handling all of the collection and deliveries required for your pets transportation. With our beautifully branded and fully ventilated/air conditioned vehicle, pets are always carefully loaded and safely delivered to each destination.
Quarantine Bookings

Quarantine Bookings

Some countries require pets that have traveled to stay in quarantine for a few days. We assist with quarantine bookings.

Choose your international destination We specialise in all international pet transportation

Destination

Personalised Pet Travel

Looking to relocate with your pet/s?
We are reliable and affordable – get a quote from us and we’ll get back to you within 1 working day.

What sets us apart

We understand that your pets are a part of your family and as such, we know the importance of taking as much stress and work away from you as possible. Every pets move is a little unique, which is why we apply our care, vast knowledge and personalised touch to each step of the journey.

Requirements and Planning

Requirements and Planning

Once we have an understanding of your desired move details, as well as the details for your fur-babies (names, breeds, measurements, etc.) we will apply our knowledge and suggest the best routing options and personalised first class travel crates that will ensure your fur-babies’ comfortability. Different countries and airlines have their own unique requirements in which we consider when planning your fur-babies move. With all of this in mind, we will build the best price and route to suit you and your pets.

Signup with AeroPets and Relax

Signup with AeroPets and Relax

At this point, you have agreed and trusted your fur-babies to travel safely with AeroPets. We then take your travel dates into consideration and start planning every aspect of your fur-babies journey. We communicate clearly with you on what is expected from your side and work together to ensure everything is done correctly and timeously. Once the dates and schedule is down, we start booking flights, organising the crates, collections/deliveries, and assisting with all the veterinary requirements.

The Nitty Gritty

The Nitty Gritty

You’ll be so glad that you entrusted AeroPets to assist with your fur-babies move, as the amount of paperwork and red tape can be overwhelming. Our knowledge, experience and skills make this daunting part of the relocation process so smooth and easy for you and your fur-babies. From microchips, vaccination booklets, blood tests, dates that everything needs to be done by, health certificates, import permits, customs clearance documents, air waybills, working with all the necessary authorities, vets and destination agents to finalise all documentation needed to successfully move your pet safely and without hassle. We do it all for you.

The details

The details

At this point, you’ll be glad you entrusted AeroPets to assist with fur-babies move, with the amount of paperwork involved! This is where our knowledge, experience and skills are best set into action. From microchips, vaccination booklets, blood tests, dates that everything needs to be done by and health certificates to import permits, customs clearance documents, to waybills, working with all the necessary authorities, vets and destination agents to finalise all documentation needed to successfully move your pet safely and without hassle.

The big day

The big day

It’s moving day! As this can be exciting for you, it can be stressful for your fur-baby. With first class and comfort being our priority, we monitor your pet’s journey to ensure that everything runs smoothly. AeroPets will provide you with an airline tracking tool that will let you know the whereabouts of your pets and, should anything unexpected occur, such as a weather delay, aircraft system failures (these things do happen), etc. our team will be there to build a contingency plan and make sure your pet stays safe and comfortable. AeroPets will be there to make sure they are well looked after and will re-deliver them where needed.

After Moving Day

After Moving Day

After moving day, all that we ask from you is for some pictures and an update (either by email or on our social media channels) as to how your fur-babies are doing after the journey, because we care as much as you do and love seeing the reunions!

What our clients say

Don't take our word for it, take theirs.

  • A huge, HUGE thank you to you and Aeropets!! Thank you for making sure Kimi, Vettel and Mika arrived safe and sound in Amsterdam yesterday!! Thank you for being prompt since our first email communication until their arrival here, for your guidance, repeating yourself to us to make sure everyone and everything is aligned – dog-mommy, sisters, vets, lab, flights, cargo, water, and the list goes on. Thank you also with your guidance and support for Chantell and Bernize!! This would not have been possible without you!!

    Pet travel testimonial1
    Nadia Dreyer
  • I want to thank you. After a long journey Johannesburg / Milan Pelè arrived and also because of you Paula and the Aeropets team. You have been kind and available at any time aware of how much value a dog has for the owner and of my anxiety. you love this job and I feel it. You solved the last minute problems and you did it by sending me peace of mind.
    You are the person I will contact again when I have to move Pelè.

    Pet Courier
    Matteo Trinchero
  • I would like to thank you and your team at Aeropets for making the relocation process of my cat Lilly and dog Toby so simple, easy and effortless. After a lot of research and quotations, I’ve decided to use Aeropets (so glad I did) for taking care of the relocation of my pets from South Africa to New Zealand.

    I’ve received incredible service from Mikki and her team at Aeropets.  I received my quotes very quickly and the size of the transportation containers that Mikki recommended was spot on.  Aeropets always kept me up to date, every step of the way.

    Aeropets made this process simple and effortless and their fees were very reasonable. I would highly recommend Aeropets to anyone considering relocating their pets.

    Pet transportation international
    Jessica Clarson
  • his is a HUGE thank you for all you did for Zola and Tex. They arrived happy and healthy yesterday evening after a flight change and a delay. We saw them being delivered in their crates and heard them barking all the way on the trailer. Tex was hoarse by the time we got home and still is. Zola is somewhat skinnier but that will soon be sorted. Tex still has a lot of meat on his bones.

    You were such a pleasure to deal with throughout this process. I think we have had about 38 emails go back and forth to each other and all the time you have been fantastic. You put me to ease every time and dealt with my countless questions. I cannot tell you how reassuring it is to deal with people that are not only good at what they do but who are also kind and compassionate.
    I can’t thank you enough.

    Pet travel testimonial4
    Gillian and Byron Sadler
  • positive review  I moved with my cats to Finland and the process of moving the cats seemed very daunting. Mikki from Aeropets assisted me throughout the entire process and made it extremely easy to understand what I had to do and when and my cats have safely joined me in Finland without any issues. Thank you very much!😀

    Marié Wessels Avatar Marié Wessels
    2nd March 2020

    positive review  A huge thank you to Mikki! We finally have our pups in Australia! Can't thank you enough. Between Mikki and Paws resort the only stress i had was the fact that i wasn't with my pups for the 12 days! They took care of absolutely everything from vet work to flights and crates! Thank you!

    Megan McDonald Avatar Megan McDonald
    28th February 2020

    positive review  We used Aeropets to bring our little Wire haired Fox terrier over to Orlando Florida, USA and they were great! From the initial quote, which was the most competitive out of the list of companies I contacted to the last minute of the entire process. They communicated the entire time, explaining the process and guiding us what to do. Thank you Mikki and the rest of the team at Aeropets for keeping our fur baby safe and reuniting us with our last family member!

    Herculine Swanepoel Avatar Herculine Swanepoel
    25th February 2020
  • positive review  Save and sound with us in Canada from south Africa. a very long trip for such a small dog. Thank you for all your trouble and help to move things on a lot quicker. Thank you Paula and mMiki for taking care of our Lulu

    Alet McCullough Avatar Alet McCullough
    11th February 2020

    positive review  We used Aeropets to transfer our fur baby over and they were amazing! Their price is great and their service even better!! Really recommend them to anyone. Also the Vet and the pet resort they use if you need that is just as awesome and very beautiful and pets are really looked after. My cat had her own little garden to play in and her own little room. 😀 thank you so much!!

    Dylan Megan Millar Avatar Dylan Megan Millar
    6th February 2020

    positive review  I returned to the U.K. from Johannesburg yesterday. I suffer with anxiety, but Paula and Aiden dealt with our journey with empathy and total professionalism. Paula guided me through everything, no question was too silly and she was so patient with us all. I highly recommend AeroPets! Don’t use anyone else!

    Carol Watson Avatar Carol Watson
    22nd January 2020
  • positive review  Massive thank you to Paula and the team at Aeropets. She kept on top of everything, was always responsive and dealt with it all including last minute changes (caused by us such as fight changes!) and BoJangles made it safely to the UK in time for Christmas. The best possible Christmas present! x

    Beth Wells Avatar Beth Wells
    9th January 2020

    positive review  This is a very long and tricky journey- moving to another country, and with pets - even more so!!! Luckily we had a team of amazing people who helped us through this, Aeropets was one of the companies who had our backs!!! Our two dogs are our children, our lifelines, our small piece of SA we brought with us, now that they’re home- we are finally home as well. Thank you Mikki- for making this feeling, this reunion possible. We know that this is not an easy job and there are a lot of hoops you guys have to jump through- and on top of all this- you are working with our “children.” I am so glad, that I chose you as the transporting company. You are reliable, trustworthy and organised. Thanks you so much for making our family whole. We will recommend you to anyone!!! Thank you so much!!! ❤️❤️❤️

    Corné VH Claasen Avatar Corné VH Claasen
    9th December 2019

    positive review  Can't thank Paula enough! She had so much patience with me- answering every question, taking every call and calming me down! My little Savanah arrived safely in Israel and we are so happy to be reunited 😊 Thank you for your excellent service and compassion ❤️

    Yonit S Avatar Yonit S
    27th November 2019
  • positive review  Thank you so much to Paula for all her patience and dedication! Immigrating is tough enough without having to worry about your fur baby. Paula I can’t thank you enough for taking such amazing care of Lexi-Jane! Our family just isn’t complete without our little fluff ball with us in America!

    Danielle Van Der Walt Avatar Danielle Van Der Walt
    25th November 2019

    positive review  Excellent service!! Mikki and the team did a great job in getting our babies to us in Panama from Newcastle Kzn. Thank you for making their journey to us hassle free.

    Karen Vermaak Avatar Karen Vermaak
    16th November 2019

    positive review  A big thank you to MIKKI , our fur babies landed safe and sound at Heathrow, your service has been exceptional from start to finish. Your Attention to detail in the beginning with checking our documents and rectifying a problem , answering ALL my questions promptly and making sure the animal reception center received our paperwork before my pets landed - saved them and us a long stressful wait while they cleared.

    Gillian Ripley Avatar Gillian Ripley
    6th November 2019

We love what we do with personalised care and love since 2003

happy and safely relocated pets
different countries relocated to
Year founded
"pawrent" satisfaction
AeroPets is an approved IPATA member and operating since 2003

Our trusted partners accredited partnerships that provide you with a sense of reliability

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